We strive to offer professional and exemplary service at Fetish House – no matter who you are dealing with and via what method.
If you wish to have a session at Fetish House (and even for existing customers) we would encourage you to read this page in it’s entirety. It was developed out of necessity to explain in greater detail what our expectations are of you and what you can, in turn, expect from us during the process in the lead-up to having a session with anyone at Fetish House.
Please understand that whilst everyone at Fetish House is genuinely passionate about what they do – they do it as a means to derive an income to make a living – just like a normal job. Therefore if you don’t show up for an appointment you have made (or in some cases you deliberately make an appointment you have no intention of keeping) you may have, unwittingly, greatly diminished her income for that day. We may determine to charge you a cancellation fee under these circumstances.
Answering emails is also part of the Mistresses work. If you were expected to do your job (or parts of your job) on your time off which is outside of your normal working hours imagine how you would feel? So when a Mistress is ‘between shifts’ we ask that you be gracious and patient and understand that when she does respond to your enquiries outside of her regular shift she is doing it in her own personal time.
You should also refer to our Bookings & Enquiries page for additional information in regards to what is acceptable and unacceptable when making bookings or enquiries.
Communicating with Staff
With an ever-increasing number of people becoming technically savvy, we have found that all of us at Fetish House are regularly inundated. It is unfortunate that some people don’t seem to understand that our time is precious to us and therefore, in order to cope with the ever-increasing demand of communication via this method, we have no choice but to put limitations on the number and length of them or to impose small fees for them in some cases.
One or two emails or telephone calls back and forth is acceptable. Any more than that and it is the Mistresses prerogative to charge a fee or she may choose not to continue to communicate via this method at all. You will also need to keep your emails as brief and to-the-point as possible. Long-winded emails which require much of the Mistresses time may incur additional fees.
Whilst we all endeavour to answer your email enquiries as quickly as possible you will also need to understand that we are not glued to our computers and outside of Fetish House we have busy lives with many other commitments and/or social engagements. Therefore if you send us an email we may not receive it until the next day or even the day after. It is better to telephone us on a day when the person you wish to communicate with is on and ask to speak with her (briefly) in person. This way you are guaranteed to have your enquiries addressed without further delay. But we make no guarantees on communication time frames if you persist in emailing. We find it very rude when we experience impatient and surly attitudes because we have not responded to an email (or several emails) in the short time frame someone assumes we should have. So in the name of maintaining a good rapport we ask you to please be a little more gracious with your time expectations. If you have something urgent you wish to convey and you have not heard back from the Mistress yet please telephone us on 9544 8384 and ask our Receptionist to get a message in person to the Mistress.
Bookings Must be Made by Phone, Not Email
We do not accept any bookings or confirmations for bookings via email. You must telephone us to make or confirm a booking.
Confirm Your Booking
We will ask you to confirm on the day via telephone at a specified time. If your booking falls later in the day or in the evening we will usually require that you confirm 2 or more hours beforehand. If we don’t receive your verbal confirmation at the designated time we will assume you will not be coming and therefore we may give away your booking time to someone else. If it is not possible or difficult for you to verbally confirm at the stipulated time please advise our Receptionist.
If you need to cancel your booking please give us as MUCH notice as possible. Please telephone us in person and, if it is before our opening hours, you can leave a message on our answering machine. Please do not cancel your booking via email as we are not glued to our computers and therefore do not always check our emails regularly. We also consider it quite rude to cancel via email.
If you make a booking and then don’t show up without any verbal communication or valid reason we will deem you to be a risk in the future and therefore will require that for any future bookings you make you leave a deposit. Your deposit will be forfeited if you do not show up again or you cancel at an inappropriate time or for an inappropriate reason.
Arrive on Time
Please arrive at or a few minutes before your actual appointment time. If you are more than 10-15 minutes late we will assume you are not coming and may give away your appointment to someone else. If you know you are going to be late please telephone us ASAP to let us know.
When You Arrive
If you are driving you may park your car directly inside, discreetly and safely, in one of the designated car parks. In the rare event our car park is full please just park your car temporarily anywhere in the car park and notify the Receptionist on shift. She may be able to direct you to park somewhere behind someone else who is staying longer than you or may even be able to move a car out for you. Just let us know. If you are arriving on foot please proceed directly to our front door and ring the doorbell. Our friendly Receptionist on shift will let you in ASAP and show you to a waiting room.
Whilst You Are In The Waiting Room
Whilst you are waiting we require that you adhere to the following:
-Do not take photos or videos. Taking photos or recording without permission is an offence and we will report you to the Police.
– Do not attempt to touch any person who comes into the waiting room to meet with you. Touching any person without their consent is an offence and we will report you to the Police.
– Do not behave in a lewd manner (i.e. do not masturbate). Don’t laugh… it happens! Unless you have been expressly requested by someone from Fetish House to act in a lewd manner then you are prohibited from doing so. If we catch you masturbating we will deem this to be a session and charge you an appropriate fee accordingly.
– Do not behave in a rude or aggressive manner. It’s not going to get your session off to a very good start (if at all!) if you have an attitude before you begin.
We typically allow 10-15 minutes for a pre-session discussion so that we can accurately determine what you require for your session and make sure both party’s understand each other’s boundaries as well as any other circumstances which may affect you or your session in any way. We think this amount of time is fair and reasonable and this time allowance will NOT encroach on your actual session time with the Mistress. If you require more than this time the Mistress may charge you additional fees or deduct this time from your session.
Under The Influence?
BDSM or fetish scenes conducted whilst under the influence of alcohol or drugs can be extremely dangerous. You may think you need a little ‘dutch courage’ or enjoy the sensation of experiencing fetish or other BDSM services whilst you are under the influence but it may seriously impair your judgement or alter the correct sensations you should be feeling during any scene. We may choose not to session you if you appear to be intoxicated or under the influence of drugs in any way. We certainly reserve the right to restrict certain activities which we deem may be potentially dangerous to you in your ‘altered state’. If you must indulge in something – make sure it is not much at all and nothing that would put you over the limit to drive a car.
Making Bookings (then changing your mind once you arrive)
Please think carefully when you make a booking with a specific person. We encourage you to make contact prior to coming in to ascertain appropriate remuneration as well as to ensure that you and the person you intend to see have the rapport or ‘connection’ you are seeking (if this is important to you). If you arrive for your booking and then decide that you no longer wish to stay with the person you have made a booking with we consider that to be a cancellation and, therefore, a $50 cancellation fee is applicable. The person you have made an appointment with has often passed over other bookings to make themselves available for your timeslot – so if you change your mind it means that they are now out of pocket.
All the Mistresses understand that sessions require a certain amount of preparation time and then clean-up time afterwards. However if you have session requirements which require the Mistress to spend a good deal of time preparing and setting up for you before you arrive and then a good deal of her time in cleaning up after you please expect that it is fair and reasonable that additional fees will be charged. Preparation & clean-up time which EXCEEDS HALF AN HOUR will be chargeable at a rate which will be negotiated directly between you and the Mistress you intend to see. If you do not wish to pay additional fees for her time you have the option of arriving early yourself to set up for your session yourself and then you can also stay behind after your session to clean up. It is not fair that you should expect the Mistress to do this on your behalf when you have only paid her to engage her for the time that you are actually in session with her.
Negotiating Services and Fees
Firstly please refer to our rates page for an idea of what you might expect to pay for a session. As each person at Fetish House is an independent contractor they may set their own fees for certain services. This can vary from person to person. You will find that some at Fetish House are happy to provide certain services whilst others are not. What you will also find is that your demeanour and attitude greatly affects what each person may be happy to provide or not provide. The better the rapport you are able to strike with the Mistress BEFORE your session, the better your chances are of her being more liberal with you DURING session. There may also be other considerations which might affect certain services someone is prepared to provide or not (i.e. such as being an inappropriate time of the month).
Heavy or Intense Sessions
If you wish to include heavier or intense play or don’t wish to have or use a safe word in your session please understand that you are engaging in Risk Aware Consensual Kink. Under some circumstances we may deem it a requirement that you sign a Disclaimer so that we will not be held liable in any unforeseen circumstances.
The transaction for your session usually takes place in the waiting room during your pre-session discussion and after you have negotiated what services are to be provided. Please note if you are paying by EFTPOS or Credit Card a 5% levy is applicable. We accept all eftpos, Mastercard, Visa and AMEX credit cards only. If you do not agree with paying this levy you are welcome to use any nearby ATM before you come in. We charge the levy on ALL cards now because we only have a small amount of cash on the premises at any given time. If we receive a number of payments by card or a particularly large payment by card it means we do not have enough money to refund for the Mistresses to get her payment from you. So she has to miss out on being paid until she is next in – of which needs to be organised by Tara in person. So the levy is as much an administration fee as much as it is a fee that also covers bank charges.
Deciding on a Room
The person with whom you are having your session will recommend an appropriate room for your session. You may enquire or ask to see what other rooms are available and indicate your preference if you feel something else is more suitable for you. However room preferences MAY be affected by availability. We will endeavour to give you the room that you prefer but it may not always be possible. This does not necessarily need to affect the quality of your session at all. A good Mistress is able to be versatile and conduct almost all ranges of sessions in any room – giving you the quality that you would expect no matter what the room. If you absolutely must have a particular room please indicate this to the Receptionist when you telephone to make the appointment and also again when you telephone to confirm so that she knows to put a Reservation sign on the door for that particular time.
Once In The Room
If you are in a room which has a great deal of equipment there will a lock box which the person who is to conduct your session will ask you to undress and put all your personal effects in and lock it afterwards. This is for your security as well as ours. If you wish to remain modest you may request to leave your underwear on or, if applicable, you may request to be dressed in an entirely different outfit from our costume room (after your shower of course). If you have a bag with you containing your own equipment or otherwise you will be asked to get out the pieces you wish to use during the session in front of her and then the bag itself will be locked away with the other personal effects.
If you are in another room which may not have a lock box the person who is to session you will expect to be able to tuck all your personal effects neatly away in some part of the room where there can be no likelihood that your personal items may interfere with the session.
We understand you may feel odd about us locking or placing your goods out of the way but we take these additional precautions particularly because of the high incidences now of illegal video recordings of intimate encounters. Nobody at Fetish House wishes to become part of anyone’s private porn collection or, worse, find that they are on the internet somewhere – so it is a necessary evil in this day of spy technology. We ask for your understanding in this matter.
You will then be asked to take a shower. We allow an additional 10 minutes on top of your session time for you to have a shower before and after your session. If you have already showered recently and don’t feel that you need a session please let the person know who is conducting your session. If at some stage a shower does become necessary she will, at her discretion, ask you to take another.
During Your Session
Always remember that communication is the key to any good session. Don’t ever be afraid or ashamed or embarrassed to use your safe word or to ask for the session to be steered in some other direction. The Mistress does not have a crystal ball and if she asks you to do something or does something that you are not happy or comfortable with speak up.
After Your Session
The Mistress will have a post-session discussion with you to find out how the session went for you and to address any concerns or ideas you might have for future sessions. If you don’t wish to have a post-session discussion that’s absolutely fine and the Mistress will assist you to expedite your hasty exit if that’s what you require.
Alternatively you may be experiencing a phenomenon we call ‘sub drop’. If you have achieved ‘sub space’ during your session with a Mistress then coming back down to earth needs to be handled delicately by your Mistress. She is well qualified in identifying this ‘state’ and you will be given additional time and the nurturing you require to bring you back down safely and securely.
Your Mistress will then unlock your personal effects after your shower and after you have dressed will show you to the door.
If you have had an awesome session with anyone at Fetish House why not write her a testimonial? We will never put your personal details and we will only refer to you by your first name or just the first initial of your first name if you require it. Just let us know what you prefer.
OUR TEN COMMANDMENTS FOR THE SUB
1. Thou shalt inform the Dom of any injuries, phobias, heart problems or any other physical defect prior to commencement of the session.
2. Thou shalt never participate in a session whilst under the influence of drugs and/or alcohol.
3. Thou shalt discuss the session in detail with the Dom both before and after the session to determine whether needs and desires are met – the Dom cannot ALWAYS read your mind.
4. Thou shalt be clean and fresh before presentation of one’s self to the Dom. Where appropriate, passageways should be clear and free of debris – otherwise the Dom may, at their discretion, choose to take specific action to rectify the situation.
5. Thou shalt be mindful of and ensure all practices are conducted safely and hygienically.
6. Thou shalt be aware of and actively practice the following code words during a session:
Green – Thou shalt be in favour with the Dom. It means “please don’t stop” or “harder please”.
Amber – Means that you are approaching your threshold and the Dom should be mindful not to push you over.
Red – Indicates that you have surpassed your threshold and do not wish to continue with the current activity
7. If gagged thou shalt adopt a series of grunts or other gestures which give the same information as above.
8. Thou shalt always be respectful to the Dom and not become a nuisance. Thou shalt lose favour with the Dom very quickly in the event of constant phone calls, emails, impromptu ‘dropping in’ just to say hello or confess undying devotion, agonisingly long letters of love and devotion etc. etc. (Yes, you know who you are – don’t you!!! Haven’t you been able to tell by My steely reception of you that My patience is wearing excessively thin!!!)
9. Thou shalt arrive and leave in an orderly and quiet manner.
10. Thou shalt submit your name and contact details if thou wishes to be a volunteer for public events, ladies afternoon tea parties, cleaning, cooking etc. Let us know if you are interested and I will email an application form to you.
11. Thou shalt have a wickedly fun time!
Prior to engaging in any activity you have a legal and moral duty to report to the Mistress any illnesses, disabilities, injuries (whether past or present), impairments, heart or other bodily defects you may have. Fetish House will not be held responsible for failure to report health defects.